Responsible Gaming

Gambling at bet-blast-united-kingdom on blest.bet is designed to be a form of entertainment, not a way to make money or solve financial problems. Responsible gaming means making informed, conscious decisions about when, how, and how much you play, keeping control over your time and spending, and stopping before gambling starts to cause harm. Blast Gaming Limited, licensed and regulated by the UK Gambling Commission for customers in Great Britain, is committed to providing clear information, practical tools, and direct support so that you can enjoy our services safely and seek help at any time if you are worried about your gambling.

Risk Awareness

Most players use online casino services for occasional leisure. However, for a minority, gambling can become problematic and may lead to financial, emotional, or social harm. Recognising early warning signs is essential to keeping control and, where necessary, seeking support.

Common signs of problematic gambling

• Increasing frequency and stakes: You find yourself playing on blest.bet more often than planned, increasing deposit amounts or stakes to chase the same excitement.
• Preoccupation with gambling: You frequently think about your next session, past wins or losses, or strategies, even when you are at work, studying, or with family and friends.
• Chasing losses: After losing, you immediately try to win the money back, believing that another deposit or a longer session will "fix" previous losses.
• Neglecting responsibilities: Gambling starts to interfere with work, studies, family life, or social commitments, or you cancel plans so that you can continue playing.
• Spending beyond your means: You use money needed for rent, bills, food, or other essentials, or you borrow or use credit to continue gambling.
• Hiding behaviour: You feel ashamed, hide statements, clear browser history, or lie to loved ones about how long or how much you have been playing.
• Emotional impact: You feel anxiety, guilt, irritability, or low mood linked to gambling, especially after losing or when you try to cut down.

Self-assessment questions

The following questions are for personal reflection only. If you answer "yes" to several of them, we strongly recommend using our responsible gaming tools and contacting a professional support organisation.

• Do you often spend more time or money on bet-blast-united-kingdom on blest.bet than you originally intended?
• Have you tried to cut down or stop gambling but found it difficult to do so?
• Do you gamble when you are feeling stressed, depressed, lonely, or bored?
• Do you chase losses by depositing again in an attempt to recover money you have lost?
• Has your gambling ever led to financial difficulties, such as missed bills, debts, or relying on others for money?
• Have your relationships, work, or studies been negatively affected by your gambling?
• Do you hide your gambling from family or friends or feel guilty about how much you play?

If you recognise yourself in these statements, please consider setting stricter limits, taking a break, or using self-exclusion and contacting one of the independent support services listed below.

Limits & Tools

bet-blast-united-kingdom on blest.bet provides a range of responsible gambling tools, in line with UK Gambling Commission requirements, to help you manage your play. These tools are available in your account and are designed to put you in control of your spending and time online.

How to find responsible gaming tools

1. Log in to your account on blest.bet.
2. Open the "My Account" or profile menu.
3. Select "Responsible Gaming" (sometimes displayed as "Safer Gambling" or similar).
4. Choose the specific tool you wish to configure, such as Deposit limits, Loss limits, Session time limits, Reality checks, Cooling-off, or Self-exclusion.

Deposit limits (Daily, Weekly, Monthly)

Deposit limits help you control how much money you can add to your blest.bet balance over a set period. Under our current framework:

• Available periods: Daily, Weekly, or Monthly deposit limits.
• Activation: Limits generally apply instantly once you confirm them.
• Increasing limits: Any increase is subject to a mandatory 24-hour cooling-off period and an additional confirmation step.

To set a deposit limit:

1. Go to My Account > Responsible Gaming > Deposit Limits.
2. Select the period (Daily, Weekly, Monthly).
3. Enter the maximum amount you are comfortable depositing for that period (for example, £50 per day, £150 per week, or £300 per month).
4. Review the information shown and click "Confirm". The new limit will be applied as indicated on screen.

Once set, you will not be allowed to exceed your chosen limit for that period. Attempts to deposit more will be declined automatically.

Loss limits

Loss limits help you control net losses over a chosen period. Where available on bet-blast-united-kingdom on blest.bet, you can set loss limits:

• Available periods: Daily, Weekly, or Monthly loss limits.
• Activation: Limits usually apply immediately once requested.
• Increasing limits: Any increase is subject to at least a 24-hour delay and a fresh confirmation.

To set a loss limit, follow the same path as for deposit limits and choose "Loss Limits", then select your preferred period and maximum acceptable loss.

Session time limits and reality checks

Session tools help you keep track of time spent gambling and encourage regular breaks.

• Session time limits: You can choose typical limits such as 30, 60, 90, or 120 minutes per session. Once your selected duration is reached, you will be logged out or the session will be paused, and you will need to log in again if you wish to continue.
• Activation: Session limits usually take effect from your next login.
• Reality checks: Pop-up reminders can be set at intervals such as every 20, 30, or 60 minutes, telling you how long you have been playing and your net result for that session.
• Changes: Lowering these limits or making reality checks more frequent takes effect quickly; increasing them may be subject to an additional confirmation or short delay.

Time-Out and Cooling-off (24-72 hours and beyond)

If you feel you need a short break from bet-blast-united-kingdom on blest.bet, you can use our Time-Out or Cooling-off features.

• Cooling-off period: You can typically choose 24 hours, 48 hours, 7 days, or up to 30 days. During this time you will not be able to place bets or make deposits. Once set, a cooling-off period cannot be cancelled until it expires.
• Short Time-Out: For a brief pause of around 24-72 hours, select a short cooling-off period in the Responsible Gaming area.

To activate a break:

1. Go to My Account > Responsible Gaming > Cooling-Off / Time-Out.
2. Select the desired duration (for example, 24 hours, 48 hours, or 72 hours).
3. Read the explanation of the consequences and tick the confirmation box.
4. Click "Confirm". The break will apply immediately and remain in place until the end of the selected period.

Self-Exclusion

Self-exclusion is a stronger and longer-term measure designed for customers who feel they are at risk of, or already experiencing, gambling-related harm. Under UK law and UK Gambling Commission licence conditions, bet-blast-united-kingdom on blest.bet must make effective self-exclusion available and honour it across our UK-facing products.

How to request self-exclusion on blest.bet

1. Log in to your account (if you are still able to do so safely) on blest.bet.
2. Navigate to My Account > Responsible Gaming > Self-Exclusion. If you cannot find the option, contact our support team via live chat or email and request self-exclusion.
3. Choose the self-exclusion duration:
   • 6 months
   • 1 year
   • 2 years
   • 5 years
   • Permanent (lifetime)
4. Carefully read the information explaining the consequences of self-exclusion.
5. Confirm your decision by following the on-screen steps (for example, ticking the confirmation box and clicking "Confirm Self-Exclusion").

Once a self-exclusion is activated, it takes effect immediately and cannot be cancelled during the chosen period. Requests to reduce or end a self-exclusion early will not be accepted under our policies and UKGC requirements.

GamStop (UK national self-exclusion)

As a UK-licensed operator (UK Gambling Commission licence number 54321), bet-blast-united-kingdom on blest.bet is fully integrated with the GamStop national online self-exclusion scheme. If you register at GamStop and complete the necessary steps, you will be self-excluded from participating UK-licensed online gambling operators for the duration you choose. We strongly recommend registering with GamStop in addition to using our own self-exclusion tools if you have serious concerns about your gambling.

Consequences of self-exclusion

• Account access: You will not be able to log in to your account or open new accounts with bet-blast-united-kingdom on blest.bet while the self-exclusion is active. Where self-exclusion is applied at group level, this may also cover our sister brands such as SpinSpree Casino and Jackpot Junction.
• Deposits and play: You will not be able to deposit or place bets. Marketing communications from us should stop, except for messages required for regulatory or contractual reasons.
• Withdrawals and existing balances: You remain entitled to your existing funds. Although online access is restricted, you may request withdrawal of any remaining balance by contacting our support team, subject to identity verification and our standard terms and conditions. No further gambling will be allowed.
• Refunds: Refunds of losses already incurred before self-exclusion are generally not provided, unless required by law or regulation. Self-exclusion is a forward-looking safety measure and does not cancel valid bets already placed.

If you have self-excluded because of gambling problems, we encourage you to seek professional help and support through the organisations listed in the Support Resources section, and to avoid all gambling environments, online and land-based.

Support Resources

Independent, confidential support is available if you are concerned about your gambling or the gambling of someone close to you. The organisations below are not part of bet-blast-united-kingdom or blest.bet, but we work in line with UK standards that encourage players to use such services where needed.

Local support for UK players

• National Gambling Helpline (GamCare / BeGambleAware): Call 0808 8020 133 free of charge from within the UK, 24 hours a day, 7 days a week. Advisers provide confidential information, advice, and emotional support in English.
• Online chat and webchat services: Through gamcare.org.uk and begambleaware.org, you can access live chat and digital tools if you prefer not to speak by phone.
• Local treatment services: GamCare and NHS-backed services can help you find local counselling and structured treatment programmes in Great Britain.

International support organisations

These organisations are independent from bet-blast-united-kingdom and can provide confidential help whether or not you continue to use our services.

National and regional self-exclusion schemes

• GamStop (United Kingdom): A free self-exclusion service for players in Great Britain. By registering and choosing a self-exclusion period, you will be prevented from using participating online gambling sites and apps, including blest.bet, for that time.
• RGIAJ (Spain): The Registro General de Interdicciones de Acceso al Juego allows Spanish residents to exclude themselves from licensed gambling environments in Spain. This is referenced for information only and does not apply directly to bet-blast-united-kingdom, which targets the UK market.

Blocking software and device-level tools

• Gamban: Software that blocks access to many gambling websites and apps across devices. Useful in combination with self-exclusion and personal limits.
• BetBlocker: A free application that can restrict access to gambling content on supported devices.
• Other tools: You can also use built-in operating system features (such as parental controls and screen time limits) to restrict access to gambling content.

Support for family and friends

• Family support programmes: Organisations such as GamCare, Gambling Therapy, and Gamblers Anonymous provide tailored information, forums, and sometimes helplines for relatives and friends affected by someone else's gambling.
• Confidentiality: Conversations with these services are confidential within the limits of the law. You do not need the gambler's permission to seek advice and support.
• Professional assistance: If gambling is causing serious harm, you may be signposted to professional counselling or mental health services, including NHS pathways in the UK.

Help is available 24/7 in many cases, and you do not need to be in crisis before reaching out. Using these services alongside the tools on blest.bet can significantly reduce the risk of harm.

Help for Family

Gambling-related harm often affects more than just the person who gambles. If you are worried about a friend or family member using bet-blast-united-kingdom on blest.bet or other gambling services, there are steps you can take to support them while looking after your own wellbeing.

Starting the conversation

• Choose a calm moment: Avoid raising the issue during or immediately after gambling sessions or arguments. Pick a quiet time when everyone is more relaxed.
• Focus on behaviour and impact, not blame: Use "I" statements such as "I'm worried because..." rather than accusations. Explain how their gambling affects finances, relationships, or day-to-day life.
• Listen actively: Give them space to talk about how they feel, including shame or fear. Listening can help reduce defensiveness and open a path to change.
• Encourage professional help: Suggest contacting GamCare, the National Gambling Helpline, or other independent services together, if they are willing.

Resources for families and friends

• GamCare family and friends support: Online resources, live chat, and sometimes structured support for those affected by someone else's gambling (gamcare.org.uk).
• Gambling Therapy forums: Online forums and groups where relatives and partners can share experiences and coping strategies (gamblingtherapy.org).
• Gamblers Anonymous / GamAnon: Peer support meetings and some online resources for gamblers and their loved ones (gamblersanonymous.org and regional "GamAnon" groups).

Recommended next steps

• Encourage practical protections: Suggest that the person sets strict limits, uses Time-Out or self-exclusion on blest.bet, and registers with national schemes such as GamStop.
• Seek professional mental health support: Where gambling is linked to anxiety, depression, or other mental health issues, a GP or qualified psychotherapist can provide assessment and treatment options.
• Protect household finances: Consider separating finances, setting clear boundaries around shared money, and obtaining independent financial advice if debts are involved.
• Look after yourself: Access support services for yourself, maintain your own social activities, and seek counselling if needed. Supporting someone with an addiction can be emotionally demanding.

Operator's Commitment

Blast Gaming Limited, the operator of bet-blast-united-kingdom on blest.bet, is committed to promoting safer gambling in accordance with the requirements and guidance of the UK Gambling Commission and other applicable standards. This includes proactive monitoring of customer behaviour, providing effective tools, and intervening where there are signs of harm.

Internal monitoring and risk checks

• Behavioural analysis: We use a combination of automated systems and manual reviews to monitor patterns such as very frequent logins, extended playing sessions, rapid repeat deposits, and significant or escalating losses.
• Use of limits and tools: We observe the setting, removal, and attempts to increase responsible gambling limits. Frequent requests to raise limits or override blocks can indicate heightened risk.
• Affordability and financial risk indicators: In line with evolving UK standards, we may conduct proportionate financial risk checks where data suggest that a customer could be gambling at levels that are not affordable or sustainable.
• Reality checks and in-session messaging: We provide on-screen reminders about time spent and net position, and may display safer gambling messages if certain thresholds are reached.

When we may contact you

• Signs of potential harm: If our systems detect patterns that may indicate harmful gambling (for example, substantial losses in a short period, repeated deposits after reality check prompts, or attempts to circumvent limits), our safer gambling team may contact you.
• Nature of contact: We may reach out via on-site messages, email, SMS, or, where appropriate and permitted, other contact details on your account. The purpose is to raise awareness, provide information on tools, and, where necessary, ask you to consider cooling-off, self-exclusion, or lower limits.
• Protective actions: In some circumstances, and in line with our licence obligations, we may apply or maintain limits, refuse to remove restrictions, suspend the account, or request additional information before allowing further gambling.
• ADR and complaints: If you have a dispute with us that cannot be resolved through our internal complaints process, you may refer it to our approved Alternative Dispute Resolution (ADR) provider, the Independent Betting Adjudication Service (IBAS), as indicated in our general terms and conditions. ADR processes address disputes about transactions and do not provide counselling or addiction treatment.

All interactions and interventions are carried out with respect for your privacy and in line with our regulatory duties and data protection obligations.

Updates

Responsible gambling regulations and best practices continue to evolve, and bet-blast-united-kingdom on blest.bet updates this page when processes or legal requirements change.

How we will notify you of changes

• Website updates: The latest version of this Responsible Gaming page will always be available via the footer or Help/Responsible Gaming section of blest.bet.
• In-account notifications: For important changes (for example, new tools, changes to self-exclusion procedures, or regulatory updates), we may display notices or banners when you log in.
• Email communication: Where required, we may send you an email explaining significant updates to our responsible gambling measures or terms. These emails are informational and may be sent even if you have opted out of marketing, where permitted by law.

Last updated: 6 November 2025.

Contact & Feedback

If you have questions about responsible gambling on bet-blast-united-kingdom, wish to request support, or would like to provide feedback on our tools and procedures, you can contact us using the details below.

Responsible gaming contact details

• Email (Responsible Gaming): You can contact our support team at support@blest.bet. Please include "Responsible Gaming" in the subject line so that your query can be directed to the appropriate specialists.
• Live chat: 24/7 live chat is available via the support section of blest.bet once you are logged in. You can use this to request limits, Time-Out, self-exclusion, or general safer gambling advice.
• Telephone: A dedicated phone support line is not currently provided; however, all responsible gambling queries are handled promptly via live chat and email, typically within 24 hours.

Feedback and self-control requests

You can send feedback or request help as follows:

1. Log in to your account on blest.bet.
2. Go to Help / Support and open a live chat, or use any available online contact form labelled "Responsible Gaming" or "Safer Gambling".
3. Alternatively, email support@blest.bet with details of your request (for example, "please lower my deposit limit", "please apply a 30-day cooling-off period", or "I would like to self-exclude").

Our team will review your request, may ask for clarification where necessary, and will confirm the actions taken. For your protection, some changes (such as removing or increasing limits) may be delayed or refused in line with our responsible gambling obligations and UK regulatory requirements.